Notice: The watch is made from natural bamboo/wood and is wrapped by hand, so it may have some natural harsh lines and a few blemishes.As the light when we take pictures result in slight color difference .Hope to be understood from you, We strive to ensure product quality and good packaging to ensure safe transportation.
Applicable crowd: Men/Women(Unisex)
Case Material: Bamboo Case
Band Material: Bamboo
Watch size (L x W ) Men size 25 cm x 4.55 cm
Watch band dimension (L x W) 25cm x 2.3 cm. Can adjust
Dial dimension :Men 45.5 mm
Handmade from Real Bamboo Wood, No paint and no chemical
100% Japanese Quartz movement,Energy Saving,Ultra-quiet,Long-Lift time
Strap made from Bamboo/Wood.
Handmade Construction with Natural Materials,Great for those with skin allergies.
1 x bamboo/wood watches
1 x cardboard gift box
1 x Sturdy foam box as outer package to protects watch
1 x tag
We accept alipay to pay for the goods you buy
All major credit cards are accepted through secure payment processor ESCROW
Before you submit your order, you need to check your name, address, zip code, phone number.
Worldwide shipping (except some countries)
orders processed timely after the payment verification
We make timely shipment in 3-5 business days.
We are using AliExpress Standard Shipping ship for you. Most countries need 15-35 days to arrive.
You have 7 days to contact us and 30 days to return. shipping cost is bear by buyer.
All returned items must keep the original packaging. At the same time you have to show us the tracking number.
we will bear all shipping cost if the item is not as advertised.
Your satisfaction and positive feedback is important to us.(Give us all 5 star evaluation).
If you have any problems with our items or services, please contact us first before you submit a negative feedback.
If you are satisfied with our products, welcome to buy from us again or wholesale from us.
We are committed to providing quality products and services.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mallomatic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.mallomatic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.